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Turn missed inquiries into more booked jobs.

Respond to new leads around the clock, qualify service requests automatically, and make sure your next customer doesn't get lost in voicemail.

14 days free. No credit card. Built for HVAC and plumbing companies.

Website chatTuesday, 9:41 pm
    New leadfilling in…
    Service
    —
    ZIP
    —
    Urgency
    —
    Contact
    —
    Next step
    —
    Alert sent to the office inbox
    Example conversation. Names and numbers are illustrative.

    What happens to an inquiry at 9:40 at night

    When the AC is out or a pipe is leaking, people rarely wait until morning for a callback. LeadPilot answers in seconds and hands your team a complete lead.

    1. Step 1

      A homeowner opens chat on your site

      From any page, on a phone or a laptop.

    2. Step 2

      The assistant asks what you'd ask

      Service needed, the problem, ZIP code, how urgent it is, and the address for the visit.

    3. Step 3

      It collects contact details with permission

      Name, phone, optional email, and consent to call or text.

    4. Step 4

      The visitor requests a visit or a callback

      As a request. Your office confirms the actual time.

    5. Step 5

      Your team gets the lead

      In the inbox and by email, with urgent ones flagged.

    Built around how service calls actually come in

    The questions, urgency levels and safety rules are set up for HVAC and plumbing from day one. You adjust them to your shop.

    HVAC

    • AC not cooling, heat not coming on
    • Replacement estimates and tune-ups
    • Gas smell or CO alarm: get out, call 911
    • No-heat calls flagged by your emergency policy

    Plumbing

    • Leaks, burst pipes and clogs
    • Water heater repair and replacement
    • Your emergency line shared when it matters
    • Out-of-area ZIP codes captured and labeled

    What you get

    A website assistant that sticks to the facts

    It answers from the services, prices and FAQs you approve. If it doesn't know, it says so and passes the question to you.

    A lead inbox your office will actually use

    Search, filter by status or urgency, assign a teammate, add notes, and read the full conversation.

    Emergency and safety handling

    Safety instructions come first. Urgent requests follow your escalation rules and alert the right people.

    Booking requests, not fake confirmations

    Visitors pick a preferred window. You confirm the real time, and the status shows which ones are pending.

    Alerts that report what really happened

    Email alerts for new, urgent and stalled leads. Delivery status is recorded from the email provider.

    One line to install

    Paste a script tag, pick your color and greeting, and limit it to your own domains.

    Honest reporting. Your dashboard keeps estimated job value separate from revenue you record, and never counts a request as a sale.

    All features

    Simple monthly pricing

    Every plan starts with a 14-day free trial. Cancel anytime. Leads are never blocked if you go over your conversation allowance.

    Starter

    One shop, one website, every inquiry answered.

    $89/ month

    • Website chat assistant
    • 300 AI conversations a month
    • Lead inbox with conversation history
    • Service, ZIP and urgency qualification
    • Email alerts for new and urgent leads
    • Core reporting
    Start 14-day free trial

    Growth

    Most teams start here

    For crews that need the whole office in the loop.

    $179/ month

    • Everything in Starter
    • 1,000 AI conversations a month
    • Up to 6 team members with roles
    • Follow-up reminders and lead assignment
    • Full analytics and CSV export
    Start 14-day free trial

    Pro

    Higher volume and multiple websites.

    $314/ month

    • Everything in Growth
    • 3,000 AI conversations a month
    • Up to 15 team members
    • Up to 10 website widgets
    • Priority email support
    Start 14-day free trial

    Questions owners ask

    Will the assistant quote prices or promise appointment times?

    No. It only repeats pricing you've approved in your settings, word for word or closely paraphrased, and it never confirms an appointment. Visitors send a visit or callback request, and your office confirms the time.

    What happens if someone reports a gas smell or a carbon monoxide alarm?

    The assistant tells them to get everyone out and call 911 from outside before anything else, flags the lead as a possible safety hazard, and alerts your team. It doesn't diagnose equipment.

    What about emergencies like a burst pipe or no heat?

    You decide the policy. If you run an emergency line, the visitor gets that number right away and the lead is marked urgent. If you don't, the assistant says so plainly and still captures the request.

    How do I add it to my website?

    Paste one script tag before the closing body tag. It works on WordPress, Wix, Squarespace, Webflow and hand-built sites. You can limit it to your own domains.

    What if the AI service is down?

    Conversations keep working with a simpler built-in assistant, and visitors can always use a short contact form. Leads are never blocked, even if you go over your monthly conversation allowance.

    Does it answer phone calls or send text messages?

    Not yet. Today LeadPilot handles website inquiries. Missed-call text-back and phone answering are planned, and they'll ship only with proper consent and opt-out handling.

    How do you report results?

    Reports separate booking requests from confirmed bookings, and estimated job value from revenue you record. We don't count a request as a sale.

    Can I cancel anytime?

    Yes. Plans are month to month. You can export your leads as a spreadsheet at any time.

    Your next customer is filling out a form somewhere tonight.

    Set up your business, then test the assistant yourself before it goes on your website.